Shipping & Returns

Shipping

March & Muse offers $15 flat rate delivery within Australia, a $20 flat rate delivery to North America, Europe and Asia and $30 flat rate to the rest of the world.

Orders are dispatched within 24-48 hours of purchase. Once your order is shipped, you will receive an email with tracking details.

Please allow 2-3 working days for delivery of your order.

Please note that this delivery charge is not refundable should you wish to make a return.

Exchanges

We understand that sizing can be tricky and are happy to offer exchanges within 14 days of the delivery date. To make an exchange, please contact us at [email protected]. We will then confirm if your requested item is available and request that you post your original order back to us. Once we have received your order and have confirmed that it has arrived in original and unmarked condition, we will ship your new order to you free of charge.

Returns and Refunds

We offer returns on all orders within 14 days of the delivery date. To make a return, please contact us at [email protected]. Once we have received your order and have confirmed that it has arrived in original and unmarked condition we will process a refund.

Please do not ship your exchange or return back to us without our authorisation as it will not be processed.

Should you receive an item that is not in perfect condition please contact us immediately at [email protected] and we will be happy to assist you.

Taxes and duties

We are not responsible for any taxes and duties of the incoming destination and will not be able to offer a refund on any taxes and duties.

Should your order be returned to us because taxes and duties have not been paid then this amount will be deducted from any refund that we offer.

*For a limited time, we are offering FREE VAT on all European and Canadian orders.